# IT and AI consulting

We help companies decide where AI and automation are useful in their systems, then design and develop the solution. Each engagement starts from your existing tools, data and processes, and ends with a written architecture, a prioritised roadmap and, when you need it, a working solution.

[Discuss a project →](https://spotiflow.eu/contact/)[How we work →](https://spotiflow.eu/how-we-work/)

## Deliverables

* Written diagnosis of your systems
* Target architecture
* Prioritised roadmap
* Technical specifications
* The developed solution, when in scope

## What we cover

* **Systems audit.** Your CRM, data flows and connected tools: what exists, who uses it, where data is lost or re-entered.
* **AI use cases.** Where AI saves time or improves a decision, with the data it needs and a way to measure the result.
* **Solution architecture.** Data, models, integrations, hosting and security, written down before development.
* **Development and deployment.** Assistants, conversational agents, document processing, classification and enrichment.
* **Specifications for others.** A precise brief for your internal team or another supplier.

## When it helps

* You want to use AI but don't know where it would pay off.
* Your tools don't share data and many processes still need manual work.
* You need an independent technical view before choosing a supplier or a platform.

## How we choose an AI model

We pick the model for each use case, not the other way round. The criteria are written in the specification:

* **Quality** on your own examples, tested before development.
* **Cost per task** at your expected volume.
* **Data location**, with a preference for processing in the European Union.
* **Reversibility**, so the model can be replaced without rebuilding the solution.

- [Lucie](https://spotiflow.eu/projects/lucie/): A voice and chat agent connected to HubSpot
- [HubSpot engineering](https://spotiflow.eu/services/hubspot-engineering/): Integrations, automation, data model
- [How we work](https://spotiflow.eu/how-we-work/): Diagnose, specify, build, run

Source: https://spotiflow.eu/services/it-ai-consulting/ · Updated 2026-10-18

## Frequently asked questions

**Do you develop the AI solutions you recommend?**
Yes. We can deliver the specification only, or design and develop the solution end to end.

**Which AI models do you work with?**
We choose the model for each case, based on quality, cost, data location and reversibility. We work with the APIs of the major model providers.

**Where is our data processed?**
We favour solutions that keep your data in the European Union. Each specification states where data is stored and processed.

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Spotiflow Europe (SPOTIFLOW, SOCIEDADE UNIPESSOAL LDA), NIPC 519601440, Portugal.